contact us

We're here to help.

Whether you have a question about your order, want to know more about our candles, or just want to say hello — we’d love to hear from you.

Email Us

General Enquiries: support@omerocandles.com
Order Enquiries: orders@omerocandles.com

Returns + refunds: returns@omerocandles.com

Collaborations/PR: press@omerocandles.com

Customer Service Hours

Monday – Friday: 9AM – 5PM

Saturday & Sunday: Closed

Need help right now?

Before reaching out, check our FAQ and Shipping & Returns pages for instant answers.

We aim to respond within 1–2 business days.